If you are in the United Kingdom or the European Union, data protection law gives you control over your personal data. This page sums up how that works with Porchlight. Our Privacy Policy has the full details.
1. Who does what
Pylogix is the controller for account data and for visitors to our website. When a business connects its Facebook Page or Instagram account, that business is the controller of its subscribers' and customers' data, and Pylogix is its processor. Businesses that use Porchlight must have a lawful basis for the messages, emails and texts they send, and must tell their customers how they use their data.
2. Your rights
- to know what personal data we hold about you and get a copy
- to have wrong data corrected
- to have your data deleted
- to limit or object to how we use it
- to receive your data in a format you can move to another service
- to withdraw consent at any time, where we rely on consent
- to complain to the Information Commissioner's Office in the UK or your local data protection authority in the EU
3. How to make a request
Send us a message through our contact page. Tell us which right you want to use and the email address on your account, or the Page you interacted with. We may need to confirm your identity, and we reply within one month.
4. For businesses using Porchlight
We process your customers' data only on your instructions, keep it confidential and secure, and help you answer their requests. If you need a signed data processing agreement, send us a message through our contact page.